African hair braiding by the sisters

Terms & Conditions

Welcome to African Hair Braiding by The Sisters. These Terms and Conditions outline the rules and regulations for booking and receiving our hair braiding services. By booking an appointment with us, you agree to comply with these terms.

1. Appointments

  • Booking: Appointments can be booked online, by phone, or in-person. Please provide accurate and complete information during the booking process.
  • Confirmation: Upon booking, you will receive a confirmation via email or text. Please review the details carefully and contact us immediately if any changes are needed.
  • Cancellations: If you need to cancel or reschedule, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

2. Payments

  • Payment Methods: We accept various payment methods, including cash, credit/debit cards, and mobile payment options.
  • Deposits: For certain services, a deposit may be required at the time of booking. Deposits are non-refundable but may be applied to future services if you reschedule within the allowed timeframe.
  • Pricing: Our service prices are subject to change. You will be informed of any price changes prior to your appointment.

3. Service Policy

  • Punctuality: Please arrive on time for your appointment. Late arrivals may result in a shortened service time or rescheduling.
  • Consultation: A consultation may be required before certain services to ensure we understand your needs and expectations.
  • Satisfaction Guarantee: If you are not satisfied with your service, please let us know before you leave the salon. We will make reasonable efforts to address your concerns.

4. Health & Safety

  • Client Health: Please inform us of any allergies, sensitivities, or health conditions that may affect your service.
  • Hygiene: We maintain high standards of hygiene and sanitation. Please ensure your hair is clean and free of any products before your appointment.

5. Personal Items

  • Valuables: We recommend you leave valuables at home. African Hair Braiding by The Sisters is not responsible for lost or stolen items.

6. Liability

  • Service Outcome: While we strive to provide high-quality services, results may vary based on individual hair types and conditions. We do not guarantee specific outcomes.
  • Damage: We are not responsible for any damage or adverse reactions resulting from our services if you fail to disclose relevant information.

7. Privacy

  • Data Protection: Your personal information is protected in accordance with our Privacy Policy. We do not share your information with third parties without your consent.

8. Changes to Terms

  • Updates: We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and it is your responsibility to review them periodically.

9. Contact Information

  • Questions and Concerns: If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
    • Email: dabadiop273@gmail.com
    • Phone: +1 832-490-9033
    • Address: 20260 Katy Fwy Suite 115, Katy, TX 77449, United States.

By booking an appointment with African Hair Braiding by The Sisters, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing us for your hair braiding needs. We look forward to serving you!